If for any reason you are not completely satisfied with your purchase, you may exchange your merchandise within 14 days from date of purchase. Please note: Shipping and Handling charges are non-refundable. Credit will only be issued if all returns are free from wear or tear and unaltered. All sales are final on Sale items. Please email us with your concerns and to obtain and RA(Return Authorization) number at firstname.lastname@example.org
Please Return the items clearly labeled with your order number so we know what to process to:
Kala handmade With Love
2706 E Ocean Ave.
Ventura, Ca. 93003
Kala Handmade With Love is not responsible for lost or damaged goods that are being returned. Please pack your return properly. If your item arrives damaged or missing from the package, we are not responsible for improperly packaged items. Please address with your local postmaster. We recommend that you insure your package and only return your package with a company that you can track the item with. Please write the return authorization number visibly on the outside of the package.